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What does the red flashing light on a Zip Tap mean?

What does the red flashing light on a Zip Tap mean?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEWhat does the red flashing boiling light on a Zip Tap mean?The red flashing boiling lighton a Zip Tap means boiling water hasn’t reached 99°C yet. Wait for...

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My Zip Tap is not dispensing water, what shall I do?

My Zip Tap is not dispensing water, what shall I do?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEMy Zip Tap is not dispensing water, what should I do?If your Zip Tap is not dispensing water, firstly, enquire whether the water supply to your building...

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Water filters for Zip Tap systems?

Water filters for Zip Tap systems?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEWater filters for Zip Tap systemsWellbeing Group are a Platinum Partner for Zip Tap systems. We supply official products, parts, service and water filters...

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What to do when the Zip Tap filter light comes on?

What to do when the Zip Tap filter light comes on?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEWhat to do when the Zip Tap filter light comes on?Your Zip HydroTap will notify you when the filter replacement is due. The change filter light will flash...

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How often do Zip Tap filters need changing?

How often do Zip Tap filters need changing?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEHow often do Zip Tap filters need changing?Your Zip Tap will require a new filter every 12 months, (or after 30,000 thousand litres) an orange flashing...

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Zip Tap Service & Repair

Zip Tap Service & Repair

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEZip Tap Service and RepairWellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the...

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Is Ventilation required for a Zip Tap?

Is Ventilation required for a Zip Tap?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEIs ventiliation required for a Zip Tap?Dut to the sophisticated technology, Zip under-counter system do not require much additional ventilation space, so...

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How energy efficient are Zip Taps compared to kettles?

How energy efficient are Zip Taps compared to kettles?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEHow energy efficient are Zip Taps compared to kettles?Greener & LeanerZip Taps are 95% efficient at turning electricity into boiling water, making it...

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Can I rent or lease Zip Taps?

Can I rent or lease Zip Taps?

Boiling Water TapsWater DispensersCoffee MachinesVending MachinesCoffee & ConsumablesService & MaintenanceCan I rent or lease Zip Taps?Yes, you can rent or lease Zip Taps. We have flexible lease payment plans across our entire range of Zip Taps. We offer very...

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How big is the Zip Tap under counter system?

How big is the Zip Tap under counter system?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEHow big is the Zip Tap under counter system?Depending on the type of Zip and the capacity you opt for will determine the size of the Zip Tap under counter...

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How many people can Zip Taps cater for?

How many people can Zip Taps cater for?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEHow many people can Zip Taps cater for?Useful Zip Tap guides There is a Zip Tap available in our range for every office big or small. Each specification of...

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How do I work out which Zip Tap system to order?

How do I work out which Zip Tap system to order?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEHow do I work out which Zip Tap system to order?Zip Tap systems can dispense filtered boiling, chilled and sparkling water all from one tap, alongside hot...

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What types of water can Zip Taps dispense?

What types of water can Zip Taps dispense?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEWhat types of water can Zip Taps dispense?Zip Tap systems can dispense filtered boiling, chilled and sparkling water all from one tap, alongside hot and...

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What to consider when choosing a Zip Tap System?

What to consider when choosing a Zip Tap System?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEWhat to consider when choosing a Zip Tap System?Zip are a global market leader in the manufacture of Instant Boiling and Chilled Filtered Drinking Water...

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What do the lights and icons on a Billi Tap mean?

What do the lights and icons on a Billi Tap mean?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEWhat do the lights and icons mean on a Billi Tap?Orange Light - Flashes when a filter replacement is due. It will stay constant when overdue. Red Lock -...

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How do I enable the safety mode on a Billi Tap?

How do I enable the safety mode on a Billi Tap?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEHow do I enable the safety mode on a Billi Tap?On the Billi unit under the worktop, press the ‘Select’ button, then arrow down to ‘Options’. Press the...

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Why are yellow lights flashing on my Billi Tap?

Why are yellow lights flashing on my Billi Tap?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEWhy are yellow lights flashing on my Billi Tap?Yellow flashing lights on your Billi Tap means that there is a fault with your tap. Please call our service...

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Why do the red and blue lights flash on my Billi Tap?

Why do the red and blue lights flash on my Billi Tap?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEWhy do the red and blue lights flash on my Billi Tap?A flashing red light means boiling water hasn’t reached 99°C yet. A flashing blue light means water...

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Billi Tap not dispensing water?

Billi Tap not dispensing water?

BOILINGWATER TAPSWATER DISPENSERSCOFFEE MACHINESVENDING MACHINESCOFFEE & CONSUMABLESSERVICE & MAINTENANCEBilli Tap not dispensing water?Firstly, enquire whether the water supply to your building has been interrupted at all, often it could be down to localised...

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