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sales@thewellbeinggroup.co.uk

01905 337187

Brita Vivreau Service Plans

Brita Vivreau Service Plans

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Brita Vivreau Taps Service Plans

Brita taps are an investment.  Therefore, it’s important to maintain them to achieve the most return on the outlay of your hard earned cash. Our Brita Vivreau Service Plans help preserve your Brita Tap and our service engineers are quick to respond to any Brita tap breakdowns and will be happy to help with any query you may have.  In addition to this, we have three Brita Vi Tap maintenance packages; Silver, Gold and Platinum.  Each of these Brita Vivreau service plans have different levels of cover depending on what your requirements are as your taps may still be under warranty for Brita spare parts.

5 benefits of Brita Taps Service Plans:

– Dedicated expert engineers and customer service team

– Service packages that suit your requirements

– BRITA approved filters, spare parts and components

– Proactive filter changes to keep your equipment and water at its best

– Easy budgeting, one annual invoice and we take care of the rest!

Brita Water Taps

The below troubleshooting guide may have you solve any issues you have with your Brita tap to avoid calling out an engineer:

No still water coming out:

Check whether sparkling water is able to be dispensed.  If it is, then it could be that the still water side is frozen.  Try unplugging the unit for 24 hours and then see if it will work, if not, you will need to arrange for an engineer.

 

No sparkling water coming out:

If the sparkling button is illuminated, reset the carbonator by switching the unit off and then back on.  Also check the pressure on the CO2 regulator and that the CO2 is turned on.

 

Cold water coming out warm:

Check unit is plugged in and blue power light is on, consequently, if it is off, turn the machine on and wait at least 45 minutes to check whether the water is coming out cold.  Secondly, if the blue light is on, check the vents on the unit to make sure they are clear of objects and dust. Clean the vents with a soft cloth if necessary.

No hot water coming out:

If the boiler light is on, try unplugging the unit and then turn back on, wait 5 minutes for the boiler to heat up.  If hot water still doesn’t dispense, you will need to call our technical team.

 

Brita unit making loud noise:

Check the water supply is turned on. If it is on, this is most likely a faulty unit and will need an engineer to fix.

You can browse our range of Brita Taps to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

Book a maintenance visit:

Our Brita service technicians are qualified water system experts, trained to professionally service and maintain all Brita products and other brands throughout the UK.

Booking a Brita service call is easy – simply email sales@thewellbeinggroup.co.uk with the details below, and we will do the rest for you:

  • Product Type:
  • Model (if known):
  • Serial Number:
  • Details of the fault:
  • Company Name:
  • Location of the equipment:
  • Contact Name:
  • Contact Number:

If you would prefer to discuss your Brita tap service request over the phone, please call our friendly team on 01905 337187 where will be more than happy to give you our best advice and quotation.

 

Benefits of filtered water

Sales & Enquiry Form

Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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    Service & Technical Support Form

    Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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      Worcester Head Office
      Severn House, Bromyard Road
      Crown East, Worcester
      WR2 5TR
      London Showroom
      5 Sycamore Street
      Barbican
      EC1Y 0SG
      T:  01905 337187
      E:  sales@thewellbeinggroup.co.uk

      Zip Hydroboil & HydroTap Servicing

      Zip Hydroboil & HydroTap Servicing

      Boiling Water Taps

      Water Dispensers

      Coffee Machines

      Vending Machines

      Coffee & Consumables

      Service & Maintenance

      Zip Hydro Tap & HydroBoil Servicing

      Keeping your Zip Hydroboil or HydroTap in good condition is the best way to get the best return on your investment.   There’s an element that you can do yourself, such as keeping your Zip tap and the unit under the counter clean, and then the rest really needs to be left to a Zip tap service engineer who will change the filter when required and carry out a service of the unit.  A regular service (usually every 6 – 12 months) is a good idea as the Zip engineer can check wear and tear and descale the hot tank if necessary.  Helpful tip – when wiping down your Zip tap, use a cloth with warm water and a little mild soap, don’t use any strong chemicals as they could start corroding the metal and paintwork.

      Choose Wellbeing Group for your Zip Hydroboil & HydroTap Servicing.  Our team of service engineers have worked on Zip products for many years and have some of the best knowledge in the industry.  We can offer a one of service on your Zip tap or an ongoing maintenance plan to cover your tap for 12 months at a time.  There are three Zip maintenance packages to choose from; Silver, Gold and Platinum depending on the level of cover you require.  Having a Zip maintenance plan with us makes it easier for you to budget for and gives you peace of mind that it will be serviced and filters changed on time.  Once a service visit is complete, you will receive an electronic copy of the Zip service report for your records.

      If you’re relocating office and would like to move your Zip tap with you, we can help!  Please contact our team for a quotation for the works which will be tailored to your requirment.

      Unparalleled Customer Care

      At Wellbeing Group, we’re passionate about providing outstanding customer service. Our goal is to ensure that each and every client that has a Zip tap installed enjoys a positive experience and receives the maximum return on investment from purchasing a Zip tap.  As an approved Strategic Service and Distribution Partner, our team are more than capable of looking after zip tap maintenance plans for your commercial workspace.

      Six Benefits of a Zip Tap Maintenance Plan:

      • Proactive preventative maintenance helps to avoid break downs

      • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

      • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

      • Easier to budget for, as all costs can be worked out at the start of the year

      • Priority service as your unit can be logged onto our service system ahead of time

      • Save money on standard Pay as You Go service rates and ad hoc visits.

      • One phone number and a dedicated service email which you can log any service requests

      Hot-Water-Boilers

      Silver – includes routine servicing and replacement filters (both scale and taste filters)

      Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

      Platinum – full package which includes servicing, filters, labour charges and replacement parts

      Basic

      SILVER

       

      High-quality, rapid personal service
      with a smile …and Free Biscuits!

       

      Six Monthly Preventative Maintenance
      Visits (to include full Service and
      Sanitisation to Industry Standards)

      Comprehensive Scale Management
      Plan (Includes Six Monthly Scale
      Removal filter replacement)

      Priority Emergency Breakdown Cover –
      Including all site visits and labour as
      required (96% of breakdowns are
      resolved by end of the next working day)

       

      Replacement Parts Cover (Including
      associated labour costs)

      Advanced

      GOLD

       

      High-quality, rapid personal service
      with a smile …and Free Biscuits!

       

      Six Monthly Preventative Maintenance
      Visits (to include full Service and
      Sanitisation to Industry Standards)

      Comprehensive Scale Management
      Plan (Includes Six Monthly Scale
      Removal filter replacement)

      Priority Emergency Breakdown Cover –
      Including all site visits and labour as
      required (96% of breakdowns are
      resolved by end of the next working day)

       

      Replacement Parts Cover (Including
      associated labour costs)

      Premium

      PLATINUM

       

      High-quality, rapid personal service
      with a smile …and Free Biscuits!

       

      Six Monthly Preventative Maintenance
      Visits (to include full Service and
      Sanitisation to Industry Standards)

      Comprehensive Scale Management
      Plan (Includes Six Monthly Scale
      Removal filter replacement)

      Priority Emergency Breakdown Cover –
      Including all site visits and labour as
      required (96% of breakdowns are
      resolved by end of the next working day)

       

      Replacement Parts Cover (Including
      associated labour costs)

       

      Book a maintenance visit:

      Our Zip service technicians are qualified water system experts, trained to professionally service and maintain all Zip products and other brands throughout the UK.

      Booking a Zip Tap service call is easy – simply email sales@thewellbeinggroup.co.uk with the details below, and we will do the rest for you:

      • Product Type:
      • Model (if known):
      • Serial Number:
      • Details of the fault:
      • Company Name:
      • Location of the equipment:
      • Contact Name:
      • Contact Number:

      If you would prefer to discuss your Zip tap service request over the phone, please call our friendly team on 01905 337187 where will be more than happy to give you our best advice and quotation.

       

      Zip Hydro Tap & HydroBoil Servicing – If you would like more advise or to talk to someone about the best solution for you, have a chat with our expert team. 01905 337187

       

      Creating an environmentally friendly office

      Sales & Enquiry Form

      Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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        Service & Technical Support Form

        Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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          Worcester Head Office
          Severn House, Bromyard Road
          Crown East, Worcester
          WR2 5TR
          London Showroom
          5 Sycamore Street
          Barbican
          EC1Y 0SG
          T:  01905 337187
          E:  sales@thewellbeinggroup.co.uk

          Zip Hot Tap Review

          Zip Hot Tap Review

          Boiling Water Taps

          Water Dispensers

          Coffee Machines

          Vending Machines

          Coffee & Consumables

          Service & Maintenance

          Zip Hot Tap Review – Zip HydroTap Wave

          Honest Zip Hot Tap Review. Introducing the latest touch-free technology from the creators of the world’s most advanced drinking water system.  With increased consideration around hygiene in the workplace, the new Zip HydroTap Touch Free Wave, with smart infrared sensors, provides a 100% touch-free, safe to use solution for staff to access instant boiling, chilled and sparkling drinking water with a simple wave of the hand.

          How to dispense:

          To dispense sparkling water activate the top sensor

          To dispense chilled water activate the right sensor

          To dispense boiling water you must activate both the left and back safety lock sensors

          Zip Hydro Tap
          Zip Touch Free Wave
          Zip Tap Touch Free Wave

          This touchless hot tap looks a good idea, it is still early days in the market so will be interesting to see how performs compared to the touchless Billi taps and other rivals.  Downside of this system is that it’s only touchless and if you touch it, it won’t dispense water which could be a potential issue if the infrared sensors fail. Water options available with this touchfree Zip tap:

          • Boiling Water
          • Boiling & Filtered Water
          • Boiling & Chilled Water
          • Boiling, Chilled & Sparkling
          • Chilled Water
          • Chilled & Sparkling Water

          To find out more about our range of hot taps for offices and the maintenace packages we supply for boiling water taps, please visit our hot tap page.  If you would like to find out more about our Zip Hot Tap Review, please contact us. Zip taps use air cooled technology which means you will require ventilation in the cupboards.  Some other hot taps use water cooled technology which means you dont need ventilation.  They both have their advantages and our team will be happy to help you decide which system will work best in your office kitchen or tea point.

          Benefits of filtered water

          Water Cooler Service Plans

          Water Cooler Service Plans

          Boiling Water Taps

          Water Dispensers

          Coffee Machines

          Vending Machines

          Coffee & Consumables

          Service & Maintenance

          Water Cooler Service Plans – Service & Aftercare

          Once your water cooler is installed by one of our engineers, you will need to consider the ongoing maintenance to keep your water dispenser in tip top condition.  The easiest and most cost effective way to do this is to look at our water cooler service plans.  We can also service and repair water coolers that haven’t been installed or supplied by us originally, we work with most leading brands of water coolers including Borg & Overstrom, Oasis, AA First and Cosmetal.

          Discover our range of office water dispensers or chat to a member of our team for advise on the best water dispenser for your workplace. 01905 337187

          Unparalleled Customer Care

          At Wellbeing Group, we’re passionate about providing outstanding customer service. Our goal is to ensure that each and every client that has a water dispenser tap installed enjoys a positive experience and receives the maximum return on investment from purchasing a water dispenser.  

          Office Water Dispensers
          Office Water Dispensers

          5 Benefits of a Water Cooler Maintenance Plan:

          • Proactive preventative maintenance helps to avoid break downs
          • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up
          • Easier to budget for as all costs can be worked out at the start of the year
          • Priority service as the unit can be logged onto our service system ahead of time
          • One phone number and a dedicated service email which you can log any service requests

          Silver – includes routine servicing and replacement filters (both scale and taste filters)

          Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

          Platinum – full package which includes servicing, filters, labour charges and replacement parts

          Basic

          SILVER

           

          High-quality, rapid personal service
          with a smile …and Free Biscuits!

           

          Six Monthly Preventative Maintenance
          Visits (to include full Service and
          Sanitisation to Industry Standards)

          Comprehensive Scale Management
          Plan (Includes Six Monthly Scale
          Removal filter replacement)

          Priority Emergency Breakdown Cover –
          Including all site visits and labour as
          required (96% of breakdowns are
          resolved by end of the next working day)

           

          Replacement Parts Cover (Including
          associated labour costs)

          Advanced

          GOLD

           

          High-quality, rapid personal service
          with a smile …and Free Biscuits!

           

          Six Monthly Preventative Maintenance
          Visits (to include full Service and
          Sanitisation to Industry Standards)

          Comprehensive Scale Management
          Plan (Includes Six Monthly Scale
          Removal filter replacement)

          Priority Emergency Breakdown Cover –
          Including all site visits and labour as
          required (96% of breakdowns are
          resolved by end of the next working day)

           

          Replacement Parts Cover (Including
          associated labour costs)

          Premium

          PLATINUM

           

          High-quality, rapid personal service
          with a smile …and Free Biscuits!

           

          Six Monthly Preventative Maintenance
          Visits (to include full Service and
          Sanitisation to Industry Standards)

          Comprehensive Scale Management
          Plan (Includes Six Monthly Scale
          Removal filter replacement)

          Priority Emergency Breakdown Cover –
          Including all site visits and labour as
          required (96% of breakdowns are
          resolved by end of the next working day)

           

          Replacement Parts Cover (Including
          associated labour costs)

           

          Water Cooler Service Plans – If you require advice on the best way to service your water dispenser, have a chat with our team. 01905 337187

          Stay hydrated at work

          Sales & Enquiry Form

          Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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            Service & Technical Support Form

            Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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              Worcester Head Office
              Severn House, Bromyard Road
              Crown East, Worcester
              WR2 5TR
              London Showroom
              5 Sycamore Street
              Barbican
              EC1Y 0SG
              T:  01905 337187
              E:  sales@thewellbeinggroup.co.uk
              How Hot is a Billi Tap?

              How Hot is a Billi Tap?

              How hot is a Billi Tap?

              The question is often asked, what temperature is the boiling water dispensed out of a Billi hot tap?

              The simple answer provided by our Billi service technicians is:

              The minimum temperature a Billi tap can be set at is 80°Cand maximum temperature is 98.9°C, however by default the hot tap set at 98.5°C.

              Some may query the fact that this isn’t ‘boiling’ water, however it is much safer as it doesn’t spit when dispensed and is still hot enough for making hot drinks.

              Billi Tap systems can dispense filtered boiling, chilled and sparkling water all from one tap, alongside hot and cold water mixer taps for a complete water dispense solution.

              We have systems that can deliver one water type (such as filtered boiling or filtered chilled) through to all five water types from a single tap and under-counter unit.

              How it works

              In the early 90’s, the Billi Research and Development Team took waste heat recovery to a new level. Using heat-exchange technology and applying it to a conventional technology water boiler, the Billi team came up with a new and significant, far reaching idea. In consequence, the product they designed became the world’s first under-counter boiling and chilled drinking water system. This instantly provided perfect temperature drinking water, cup after cup after cup.

              Furthermore, they harnessed thermodynamic heat-exchange technology to recover waste heat energy. By harvesting the waste heat generated by the chilled water cooling cycle, they reused it to pre heat the water entering the hot water tank. This design provided a massive CO2 energy saving compared to conventional boiling and chilled units. Billi still leads the market for commercial boiling taps today by using this technology.

              Billi Technology

              Do you know the optimum temperatures for tea and coffee?

               

              Let’s start with tea, black tea needs water to be as close to 100°C As possible to brew properly, therefore the Billi Quadra and Sahara taps are the ideal solution without having to boil the kettle.  Other teas, such as herbal and fruit teas, are more delicate and require cooler temperatures otherwise they will taste too bitter. As the Billi is generally too hot for these types of tea, we recommend adding a splash of cold water onto the tea bag first in order to bring the overall temperature down.  Green tea should be steeped in water between 75-85 Degrees Celsius and the recommended time for steeping green tea is 2-3 minutes, much shorter than black tea..

              Getting the right temperature for coffee is just as tricky as tea!  There are many opinions on the ultimate brewing temperature for coffee but as a guide we recommend that water should not be above 90°C for instant coffee or 60°C for filter coffee.  In order to cool the water slightly for your instant coffee, try adding the milk to the coffee first as this will bring the overall temperature down to where it should be.  If you brew coffee with boiling water it can scald the coffee which can affect the taste and leave you with a bitter after taste.

              The Billi tap we would recommend to provide you with boiling and chilled water tap for your office is the Quadra range. With several Billi Quadra models available to suit offices from 20 staff to 100 staff, there is an option for everyone.

              Why Billi Taps Don’t Need Ventilation In The Cupboard Doors

              One challenge which most boiling and chilled taps still face, are under-counter temperatures. The excessive heat build-up under-counter requires ventilation, substantial airspace and in most cases, unsightly ventilation grilles in the cupboard doors themselves.

              How Billi Taps Have Overcome This

              Using the same waste heat recovery technology, all Billi Quadra systems are cooled by water and DO NOT require under-counter ventilation.

               No grilles, no ducts, no excessively hot cupboards, and especially relevant, no damage to joinery or additional draw on the office air conditioning.

              Billi Undercounter
              Billi Quadra

              Energy Efficiency

              Just imagine how fast you could boil your water if it was already hot. It’s a bit like filling a kettle from your hot tap, then boiling that. But in the case of Billi Taps, our technology does just that, except (unlike a kettle), we provide water that is filtered to give a pure odourless, sediment-free taste. This enables Billi to produce a system that uses far less electricity and apart from the very largest commercial unit, the Quadra will run from a 13 amp power supply.

              Then with our Time Clock, Sleep Mode and Eco Mode, you can rest knowing that you are saving every day on your energy bills, but still have instant dispense through the days from your Billi Taps.

              Useful Billi Tap guides 

              For our design and fit out and facilities management customers, we have also provided a clear breakdown of each taps energy performance capabilities, dimensions and the requirements for installation, power and water supply. And of course a breakdown of purchase and lease pricing, for which we offer flexible payments plans. If there is still anything you happen to be unsure about you can still speak to our experts in a our service team to help you figure out the best Billi Tap for your workplace.

              Billi Taps

              Billi Tap water dispense options & combinations

              We stock every single dispense option available in the Billi Tap range, so depending on your budget and workplace requirements, here at Wellbeing Group we have Billi system that will be a perfect addition to any office. Don’t forgot our stunning range of colours and finishes also.

               

              – Boiling and Chilled

              – Boiling and Sparkling

              – Boiling and Ambient

              – Chilled and Sparkling

              – Boiling and Chilled with Hot & Cold

              Check out the Billi Tap that’s rigth for you here

              Billi Taps

              Chilled

              Boiling

              Ambient

              Sparkling

              You can browse our range of Billi Taps here to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

              Sales & Enquiry Form

              Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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                Service & Technical Support Form

                Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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                  [/uacf7-col][uacf7-col col:6] [/uacf7-col][/uacf7-row]

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                  Worcester Head Office
                  Severn House, Bromyard Road
                  Crown East, Worcester
                  WR2 5TR
                  London Showroom
                  5 Sycamore Street
                  Barbican
                  EC1Y 0SG
                  T:  01905 337187
                  E:  sales@thewellbeinggroup.co.uk

                  Billi Tap Prices – A Complete Guide

                  Billi Tap Prices – A Complete Guide

                  Boiling Water Taps

                  Water Dispensers

                  Coffee Machines

                  Vending Machines

                  Coffee & Consumables

                  Service & Maintenance

                  Billi Tap Prices – A Complete Guide

                  Wellbeing Group are a Platinum Partner for Billi Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Billi Tap products and the best Billi Tap prices. 

                  This also means we can service and repair any Billi tap system whether you are an existing Wellbeing Group customer or not. You could have bought your Billi Tap from anyone but we will still happily resolve your issue for you, our service standards are industry leading and we promise a rapid response to your issues.

                  There are two options – You can pay for a call-out each time for us service your Billi Tap and any additional labour or parts required to repair the system. Alternatively you can sign up to our annual service plans which are designed to save you time and money and provide peace of mind for ongoing bi-annual servicing of your Billi Tap including filter changes. You can see what’s included in each of our plans below.

                  How Much Does a Billi Tap Cost?

                  There are two other aspects to consider when you are looking at buying a boiling hot tap for your office other than the Billi Tap Prices which are:

                  • ongoing maintenance charges

                  • the daily running cost.

                  Let’s start with the initial outlay.  Billi tap prices range largely between £1899 and £5000.  Various factors can influence the price such as the capacity of the Billi tap, the dispense options or a custom colour finish.

                  Many clients find it useful to lease the Billi tap to help spread the cost over a period of time, this can especially be a help when larger investments have already been made into an office refurbishment.  Installation costs for a Billi tap are usually just a one off providing the engineer can successfully install the equipment in one day, we can give you a price for your Billi tap installation once we are aware of the worktop material and cupboard layouts.

                  Take a closer look at our price ranges for Billi Taps.

                  Billi Taps

                  There isn’t a way to skip the ongoing maintenance costs of a Billi tap, if a tap isn’t maintained and Billi filters replaced, it will only be a matter of time before it breaks down resulting in expensive Billi repair costs.  It is much better to have a planned maintenance agreement in place as it gives you peace of mind that the equipment is being looked after, it’s serviced on time and much easier for you to budget for.    At Wellbeing Group we offer 3 levels of cost effective service plans for Billi taps; silver, gold and platinum.  Each plan has a different level of cover and priced accordingly.  Our Billi service engineers are equipped for quick call out response times to fix your Billi tap.

                  The biggest cost saver of a Billi tap compared to a kettle is the daily running cost.  Kettles use a tremendous amount of electricity by heating up cold water throughout the day, the cost of boiling a kettle of approx. 1.5litres is around 2.5p!  The Billi tap uses heat exchange technology where any head generated from the water chiller is harvested and used to help heat the hot water which saves a lot of energy.  The running cost of a Billi is around 9p per day (depending on the size of your workforce).

                  Any other combined hot & cold drinking water tap uses a fan to take the heat away from the chiller, this creates warm cupboards and is using extra electricity all the time the chiller is in use.  Thanks to the innovation of the Billi tap that this once wasted heat is now useable for a good cause.

                  Six Benefits of a Billi Tap Maintenance Plan:

                  • Proactive preventative maintenance helps to avoid break downs

                  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

                  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

                  • Easier to budget for, as all costs can be worked out at the start of the year

                  • Priority service as your unit can be logged onto our service system ahead of time

                  • Save money on standard Pay as You Go service rates and ad hoc visits.

                  • One phone number and a dedicated service email which you can log any service requests

                  Billi Taps

                  Silver – includes routine servicing and replacement filters (both scale and taste filters)

                  Gold – includes routine servicing, replacement Billi filters and covers all labour charges on any break downs

                  Platinum – full package which includes servicing, filters, labour charges and replacement parts

                  Basic

                  SILVER

                   

                  High-quality, rapid personal service
                  with a smile …and Free Biscuits!

                   

                  Six Monthly Preventative Maintenance
                  Visits (to include full Service and
                  Sanitisation to Industry Standards)

                  Comprehensive Scale Management
                  Plan (Includes Six Monthly Scale
                  Removal filter replacement)

                  Priority Emergency Breakdown Cover –
                  Including all site visits and labour as
                  required (96% of breakdowns are
                  resolved by end of the next working day)

                   

                  Replacement Parts Cover (Including
                  associated labour costs)

                  Advanced

                  GOLD

                   

                  High-quality, rapid personal service
                  with a smile …and Free Biscuits!

                   

                  Six Monthly Preventative Maintenance
                  Visits (to include full Service and
                  Sanitisation to Industry Standards)

                  Comprehensive Scale Management
                  Plan (Includes Six Monthly Scale
                  Removal filter replacement)

                  Priority Emergency Breakdown Cover –
                  Including all site visits and labour as
                  required (96% of breakdowns are
                  resolved by end of the next working day)

                   

                  Replacement Parts Cover (Including
                  associated labour costs)

                  Premium

                  PLATINUM

                   

                  High-quality, rapid personal service
                  with a smile …and Free Biscuits!

                   

                  Six Monthly Preventative Maintenance
                  Visits (to include full Service and
                  Sanitisation to Industry Standards)

                  Comprehensive Scale Management
                  Plan (Includes Six Monthly Scale
                  Removal filter replacement)

                  Priority Emergency Breakdown Cover –
                  Including all site visits and labour as
                  required (96% of breakdowns are
                  resolved by end of the next working day)

                   

                  Replacement Parts Cover (Including
                  associated labour costs)

                   

                  Book a maintenance visit:

                  Our Billi service technicians are qualified water system experts, trained to professionally service and maintain all Billi products and other brands throughout the UK.

                  Booking a Billi service call is easy – simply email sales@thewellbeinggroup.co.uk with the details below, and we will do the rest for you:

                  • Product Type:
                  • Model (if known):
                  • Serial Number:
                  • Details of the fault:
                  • Company Name:
                  • Location of the equipment:
                  • Contact Name:
                  • Contact Number:

                  If you would prefer to discuss your Billi tap service request over the phone, please call our friendly team on 01905 337187 where will be more than happy to give you our best advice and quotation.

                   

                  Billi Tap Prices – If you would like to chat in depth about your requirements and budget, speak to our team of experts. 01905 337187

                   

                  Are Billi Taps Eco-Friendly?

                  Sales & Enquiry Form

                  Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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                    Service & Technical Support Form

                    Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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                      Worcester Head Office
                      Severn House, Bromyard Road
                      Crown East, Worcester
                      WR2 5TR
                      London Showroom
                      5 Sycamore Street
                      Barbican
                      EC1Y 0SG
                      T:  01905 337187
                      E:  sales@thewellbeinggroup.co.uk