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sales@thewellbeinggroup.co.uk

01905 337187

Zip HydroTap G3 Servicing

Zip HydroTap G3 Servicing

Boiling Water Taps

Water Dispensers

Coffee Machines

Vending Machines

Coffee & Consumables

Service & Maintenance

Zip HydroTap G3 Servicing

Wellbeing Group are a Platinum Partner for Zip Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all Zip Tap products, including the Zip HydroTap G3.

This also means we can service and repair any Zip tap system whether you are an existing Wellbeing Group customer or not. You could have bought your Zip Tap from anyone but we will still happily resolve your issue for you, our service standards are industry leading and we promise a rapid response to your issues.

Zip HydroTap G3 Repairs & Filter Replacements

Our team of skilled technicians specializes in the servicing and repair of Zip HydroTap G3 systems, ensuring they function flawlessly year-round. Here’s what sets our service apart:

Expert Technicians: Our technicians are factory-trained and equipped with in-depth knowledge of the Zip HydroTap G3. They are capable of identifying and resolving any issues promptly and efficiently.

Comprehensive Servicing: We offer comprehensive servicing that covers all essential aspects of the Zip HydroTap G3, including filter replacement, temperature calibration, and general system checks.

Timely Repairs: In the event of a malfunction, we understand the urgency of the situation. Our rapid-response team ensures that repairs are carried out swiftly, minimizing downtime and disruptions.

Filter Replacement: The water filter in the Zip HydroTap G3 plays a vital role in maintaining water quality. Replace the filter regularly to ensure that employees continue to enjoy clean and great-tasting water.

Genuine Spare Parts: We use only genuine spare parts to maintain the quality and performance of the Zip HydroTap G3, giving you peace of mind and confidence in our services.

Scheduled Maintenance Plans: To simplify the process, we offer customized maintenance plans tailored to your company’s needs. These plans help ensure regular check-ups, reducing the likelihood of unexpected breakdowns.

Zip HydroTap G3
Zip Taps UK

Approved Zip Tap UK Service Provider

As a Platinum Partner for Zip Taps UK, we are a fully trained and approved contractor for the supply, installation and service of all Zip Tap systems. From the taps and undercounter systems themselves, to filter parts and accessories. Our unrivalled support and aftercare sets us apart in the UK as service provider for Zip UK, fully trained Zip Tap engineers nationwide for rapid response and installations.

Service & Maintenance Plans

Silver – includes routine servicing and replacement filters (both scale and taste filters)

Gold – includes routine servicing, replacement Zip filters and covers all labour charges on any break downs

Platinum – full package which includes servicing, filters, labour charges and replacement parts

Basic

SILVER

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Advanced

GOLD

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

Premium

PLATINUM

 

High-quality, rapid personal service
with a smile …and Free Biscuits!

 

Six Monthly Preventative Maintenance
Visits (to include full Service and
Sanitisation to Industry Standards)

Comprehensive Scale Management
Plan (Includes Six Monthly Scale
Removal filter replacement)

Priority Emergency Breakdown Cover –
Including all site visits and labour as
required (96% of breakdowns are
resolved by end of the next working day)

 

Replacement Parts Cover (Including
associated labour costs)

 

By partnering with the Wellbeing Group, your organization can rest assured that your Zip HydroTap G3 will be well-maintained, providing a continuous supply of pure, chilled, and boiling water.

You can browse our range of Zip Taps to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

Are Boiling Water Taps Eco-Friendly?

Sales & Enquiry Form

Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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    Service & Technical Support Form

    Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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      Worcester Head Office
      Severn House, Bromyard Road
      Crown East, Worcester
      WR2 5TR
      London Showroom
      5 Sycamore Street
      Barbican
      EC1Y 0SG
      T:  01905 337187
      E:  sales@thewellbeinggroup.co.uk

      How to replace Billi Tap CO2 canisters for sparkling water taps?

      How to replace Billi Tap CO2 canisters for sparkling water taps?

      Boiling Water Taps

      Water Dispensers

      Coffee Machines

      Vending Machines

      Coffee & Consumables

      Service & Maintenance

      How to replace Billi CO2 canisters for sparkling water taps?

      Wellbeing Group are a Platinum Partner for Billi Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all official Billi Tap products, including filter and CO2 canisters.

      Changing a Billi C02 canister is a very simple process, we have put together a useful step-by step guide for you to follow and a handy walkthrough video assistance.

      You can buy Billi C02 gas replacements directly from us here at Wellbeing Group. Click here to purchase the correct replacement for your sparkling Billi Tap. On average a Billi CO2 canister will have the capacity to last between 250-350 cups (160 Litres), deending on your carbonation levels.

      Wellbeing Group are a Platinum Partner for Billi Tap systems. This means we’re a fully trained and approved contractor for the supply, installation and service of all official Billi Tap products, including filter and CO2 canisters.

      Changing the CO2 Canister on your Billi Tap is super simple. Follow these easy steps and the sparkling water will be flowing again:

      1. Remove the old canister by simply unscrewing from the regulator. 

      2. The old canister can be disposed of in the normal waste.

      3. Take the new canister and remove the red packaging cap.

      4. Fully insert the new canister until tight. Please note- There will be a short release of gas as you tighten it up.

      5. Check the pressure on the gauge – It should be set to 2.5-3 bar

      Billi Tap System
      Billi CO2

      How often do Billi Tap water filters need replacing?

      Your Billi Tap will require a new filter every 12 months, (or after 30,000 thousand litres) an orange flashing light will appear on your Billi Tap indicating that a filter change is due. You can either purchase these diretly from us to replace yourself, alternatively you can save money and hassle with our service plans and one of our engineers will come out to replace this for you.

      Speak to a member of our team about service plans costs or head over to our Billi Tap Filters page to purchase the filter you require to change yourself.

      Six Benefits of a Billi Tap Maintenance Plan:

      • Proactive preventative maintenance helps to avoid break downs

      • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

      • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

      • Easier to budget for, as all costs can be worked out at the start of the year

      • Priority service as your unit can be logged onto our service system ahead of time

      • Save money on standard Pay as You Go service rates and ad hoc visits.

      • One phone number and a dedicated service email which you can log any service requests

      Service & Maintenance Plans

      Silver – includes routine servicing and replacement filters (both scale and taste filters)

      Gold – includes routine servicing, replacement Billi filters and covers all labour charges on any break downs

      Platinum – full package which includes servicing, filters, labour charges and replacement parts

      Basic

      SILVER

       

      High-quality, rapid personal service
      with a smile …and Free Biscuits!

       

      Six Monthly Preventative Maintenance
      Visits (to include full Service and
      Sanitisation to Industry Standards)

      Comprehensive Scale Management
      Plan (Includes Six Monthly Scale
      Removal filter replacement)

      Priority Emergency Breakdown Cover –
      Including all site visits and labour as
      required (96% of breakdowns are
      resolved by end of the next working day)

       

      Replacement Parts Cover (Including
      associated labour costs)

      Advanced

      GOLD

       

      High-quality, rapid personal service
      with a smile …and Free Biscuits!

       

      Six Monthly Preventative Maintenance
      Visits (to include full Service and
      Sanitisation to Industry Standards)

      Comprehensive Scale Management
      Plan (Includes Six Monthly Scale
      Removal filter replacement)

      Priority Emergency Breakdown Cover –
      Including all site visits and labour as
      required (96% of breakdowns are
      resolved by end of the next working day)

       

      Replacement Parts Cover (Including
      associated labour costs)

      Premium

      PLATINUM

       

      High-quality, rapid personal service
      with a smile …and Free Biscuits!

       

      Six Monthly Preventative Maintenance
      Visits (to include full Service and
      Sanitisation to Industry Standards)

      Comprehensive Scale Management
      Plan (Includes Six Monthly Scale
      Removal filter replacement)

      Priority Emergency Breakdown Cover –
      Including all site visits and labour as
      required (96% of breakdowns are
      resolved by end of the next working day)

       

      Replacement Parts Cover (Including
      associated labour costs)

       

      Visit our Billi Tap Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187

      Boiling Taps vs Kettles

      Sales & Enquiry Form

      Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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        Service & Technical Support Form

        Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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          Worcester Head Office
          Severn House, Bromyard Road
          Crown East, Worcester
          WR2 5TR
          London Showroom
          5 Sycamore Street
          Barbican
          EC1Y 0SG
          T:  01905 337187
          E:  sales@thewellbeinggroup.co.uk

          Redditch Water Cooler Suppliers

          Redditch Water Cooler Suppliers

          Boiling Water Taps

          Water Dispensers

          Coffee Machines

          Vending Machines

          Coffee & Consumables

          Service & Maintenance

          Redditch water cooler suppliers

          Looking for Redditch water cooler suppliers? Wellbeing Group are installers and service providers of office water coolers in Redditch, Bromsgrove, Kidderminster and surrounding areas.

          As the go to Redditch water cooler suppliers, all our water dispensers are available to lease or purchase. Our lease plans are very affordable, view our entire range of water dispensers. Our Stylish range of water coolers expertly dispense filtered drinking water that will revive, replenish & revitalize your organisation.

          Types of Water Dispensers for the workplace

          The world of office water dispensers has completely evolved in recent times, with much more advanced, sustainable and practical solutions now availble. The game has changed since the ugly bottle fed towers that would look rater grim in the corner of a meeting room or social space. Here at Wellbeing Group, we offer some of the most technologically advanced water dispensers on the market. They look pretty good as well, meaning that will sit beautifully in the office of today and the office of the future.

           

          Here’s a quick guide to the office water dispense solutions we offer.

          CHILLED WATER TAPS

          Integrated chilled water taps are proof of how advanced the options for office water dispensers are now. Enable your employees to fill glasses and bottles quickly and conveniently with our high-capacity tap water filter systems. They deliver a consistent flow of purified drinking water to quench your employees’ thirst and give them a burst of hydration.

          What stands out is how aesthtically stunning they are, available in different colours and finishes. The space saving design means they free up more space on your countertops or take up less floor space compared to traditional water coolers, great for creating less cluttered environments.

          They are powered by a compact undercounter unit, which is packed with energy saving technology, water purifying filtration for constant fresh and hygienic water flow.

          Chilled Water Tap
          Chrome Water Tap

          MAINS-FED WATER COOLERS

          Our range of mains-fed water coolers, can be easily plumbed into your existing water supply. With a range of dispense options available, from chilled, ambient and sparkling, keeping your staff and clients hydrated throughout the day, with instant filtered drinking water. Superb for high capacity demand in big offices and ideal for providing pure filtered water for customers and guests in social areas.

          Available in floorstanding and countertop models, our range of plumbed-in water dispensers deliver contemporary, minimalist designs, providing sleek and stylish hydration solutions to the interior design of any office kitchen, meeting room or social areas.

          Offering a much more sustainable hydration solution to the traditional water fountain or bottled water dispenser, due to a reduction in plastic usage and the energy efficient technology, making it both economical and eco-friendly. Some models are also fitted with an intelligent sensor which sends the appliance into standby mode when light levels are low, or after a period of inactivity.

          Water Dispensers
          Water Cooler

          HOT WATER BOILERS

          Water boilers are a simple, cost effective solution to provide your workforce with a steady supply of hot water for their tea and coffee breaks. With auto filling technology you can make the kettle a thing of the past.

          Available in countertop or wall-mounted models, our range of boiling water dispensers provide practical and convinient solutions, creating more efficiency in every workplace environemnt.

          Offering a much more sustainable boiling water solution to the kettle or large urn. The energy efficient, heating technology, making it both economical and eco-friendly. All our products come in various capacities meaning we can offer a boiling water solution for any office size depending on the number of staff and visitors you’re business has.

          Zip HydroBoil
          Water Boilers

          INSTANT BOILING WATER TAPS

          If you’re looking for an alternative solution for your office hydration facilities, our boiling water taps are practical and versatile, offering instant boiling, chilled and sparkling water, removing the need to stand around waiting for the office kettle to boil. They produce high volumes of water during periods of high demand, reducing waiting times and improve efficiency amongst staff in the office. This also means you can save money on purchasing other appliances, as they do the job of a water cooler and a kettle, which also frees up more space and creating a less cluttered office environment.

          Providing water that is filtered to give a pure odourless, sediment-free taste. They work by harnessing thermodynamic heat-exchange technology to recover waste heat energy ready to be reused to preheat the water entering the hot water tank. They come equipped with a Time Clock, Sleep Mode and Eco Mode so you can make huge savings on your energy bills! This technology allows for peak periods of high demand in the office environment.

          Billi & Zip

          Tap Systems

          We supply, install and service all Billi & Zip Tap products.

          Chilled

          Boiling

          Ambient

          Sparkling

          For Redditch water cooler suppliers, look no further than Wellbeing Group. We have an expert team of engineers that cover the county, making our service to you fast. 

          You can browse our range of Water Dispensers to select your favourite. Get in touch with our friendly knowledgeable sales team who can advise on the best options based on your specifications. 01905 337187

          Service & Maintenance Plans

          Silver – includes routine servicing and replacement filters (both scale and taste filters)

          Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

          Platinum – full package which includes servicing, filters, labour charges and replacement parts

          Basic

          SILVER

           

          High-quality, rapid personal service
          with a smile …and Free Biscuits!

           

          Six Monthly Preventative Maintenance
          Visits (to include full Service and
          Sanitisation to Industry Standards)

          Comprehensive Scale Management
          Plan (Includes Six Monthly Scale
          Removal filter replacement)

          Priority Emergency Breakdown Cover –
          Including all site visits and labour as
          required (96% of breakdowns are
          resolved by end of the next working day)

           

          Replacement Parts Cover (Including
          associated labour costs)

          Advanced

          GOLD

           

          High-quality, rapid personal service
          with a smile …and Free Biscuits!

           

          Six Monthly Preventative Maintenance
          Visits (to include full Service and
          Sanitisation to Industry Standards)

          Comprehensive Scale Management
          Plan (Includes Six Monthly Scale
          Removal filter replacement)

          Priority Emergency Breakdown Cover –
          Including all site visits and labour as
          required (96% of breakdowns are
          resolved by end of the next working day)

           

          Replacement Parts Cover (Including
          associated labour costs)

          Premium

          PLATINUM

           

          High-quality, rapid personal service
          with a smile …and Free Biscuits!

           

          Six Monthly Preventative Maintenance
          Visits (to include full Service and
          Sanitisation to Industry Standards)

          Comprehensive Scale Management
          Plan (Includes Six Monthly Scale
          Removal filter replacement)

          Priority Emergency Breakdown Cover –
          Including all site visits and labour as
          required (96% of breakdowns are
          resolved by end of the next working day)

           

          Replacement Parts Cover (Including
          associated labour costs)

           

          Six Benefits of a Water Dispenser Maintenance Plan:

          • Proactive preventative maintenance helps to avoid break downs

          • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

          • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

          • Easier to budget for, as all costs can be worked out at the start of the year

          • Priority service as your unit can be logged onto our service system ahead of time

          • Save money on standard Pay as You Go service rates and ad hoc visits.

          • One phone number and a dedicated service email which you can log any service requests

          Wellbeing Group – Redditch water cooler suppliers.

          01905 337187

           

          https://www.visitworcestershire.org/locations/redditch

          Sales & Enquiry Form

          Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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            Service & Technical Support Form

            Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

              [uacf7-row][uacf7-col col:6]
              [/uacf7-col][uacf7-col col:6] [/uacf7-col][/uacf7-row]

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              Worcester Head Office
              Severn House, Bromyard Road
              Crown East, Worcester
              WR2 5TR
              London Showroom
              5 Sycamore Street
              Barbican
              EC1Y 0SG
              T:  01905 337187
              E:  sales@thewellbeinggroup.co.uk

              Redditch Water Cooler Suppliers

              Water cooler repair – Not dispensing sparkling water?

              Boiling Water Taps

              Water Dispensers

              Coffee Machines

              Vending Machines

              Coffee & Consumables

              Service & Maintenance

              Water Cooler Repair – Not dispensing sparkling water?

              If you’re looking for water cooler repair service, you’ve come to the right place.

              The most common cause of no sparkling water being dispensed is usually down to an empty C02 tank or a disconnection. Please also check the following steps which may also resolve the issue:

              • Check that the machine is receiving power and all leads are connected properly.
              • Check that the machine has not been overused. The machine may need time to reset if it has had a high volume of usage.
              • If your machine dispenses sparkling water throughout the day but not first thing in the morning, it may be in sleep mode. You will need to complete our service request form to arrange for an engineer to visit to resolve this.

              If this has not resolved the issue, please complete our service form and one of our water experts will be in touch to arrange a water cooler repair visit. Or if you simply need a replacement C02 canister.

              Chilled Water Tap
              Chilled Water Tap

              Six Benefits of a Water Dispenser Maintenance Plan:

              • Proactive preventative maintenance helps to avoid break downs and water cooler repair

              • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

              • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

              • Easier to budget for, as all costs can be worked out at the start of the year

              • Priority service as your unit can be logged onto our service system ahead of time

              • Save money on standard Pay as You Go service rates and ad hoc visits.

              • One phone number and a dedicated service email which you can log any service requests

              Service & Maintenance Plans

              Silver – includes routine servicing and replacement filters (both scale and taste filters)

              Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

              Platinum – full package which includes servicing, filters, labour charges and replacement parts

              Basic

              SILVER

               

              High-quality, rapid personal service
              with a smile …and Free Biscuits!

               

              Six Monthly Preventative Maintenance
              Visits (to include full Service and
              Sanitisation to Industry Standards)

              Comprehensive Scale Management
              Plan (Includes Six Monthly Scale
              Removal filter replacement)

              Priority Emergency Breakdown Cover –
              Including all site visits and labour as
              required (96% of breakdowns are
              resolved by end of the next working day)

               

              Replacement Parts Cover (Including
              associated labour costs)

              Advanced

              GOLD

               

              High-quality, rapid personal service
              with a smile …and Free Biscuits!

               

              Six Monthly Preventative Maintenance
              Visits (to include full Service and
              Sanitisation to Industry Standards)

              Comprehensive Scale Management
              Plan (Includes Six Monthly Scale
              Removal filter replacement)

              Priority Emergency Breakdown Cover –
              Including all site visits and labour as
              required (96% of breakdowns are
              resolved by end of the next working day)

               

              Replacement Parts Cover (Including
              associated labour costs)

              Premium

              PLATINUM

               

              High-quality, rapid personal service
              with a smile …and Free Biscuits!

               

              Six Monthly Preventative Maintenance
              Visits (to include full Service and
              Sanitisation to Industry Standards)

              Comprehensive Scale Management
              Plan (Includes Six Monthly Scale
              Removal filter replacement)

              Priority Emergency Breakdown Cover –
              Including all site visits and labour as
              required (96% of breakdowns are
              resolved by end of the next working day)

               

              Replacement Parts Cover (Including
              associated labour costs)

               

              Visit our Water Dispenser Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the water cooler repair solutions you need. 01905 337187

              Stay Hydrated at Work

              Sales & Enquiry Form

              Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

                [uacf7-row][uacf7-col col:6]
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                Service & Technical Support Form

                Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

                  [uacf7-row][uacf7-col col:6]
                  [/uacf7-col][uacf7-col col:6] [/uacf7-col][/uacf7-row]

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                  Worcester Head Office
                  Severn House, Bromyard Road
                  Crown East, Worcester
                  WR2 5TR
                  London Showroom
                  5 Sycamore Street
                  Barbican
                  EC1Y 0SG
                  T:  01905 337187
                  E:  sales@thewellbeinggroup.co.uk

                  Water Dispenser not heating?

                  Water Dispenser not heating?

                  Boiling Water Taps

                  Water Dispensers

                  Coffee Machines

                  Vending Machines

                  Coffee & Consumables

                  Service & Maintenance

                  Water dispenser not heating?

                  If your water dispenser doesn’t appear to be heating correctly please try the following:

                  • Check that the machine is receiving power and all leads are connected properly.
                  • Check that the machine has not been overused. The machine may need time to re-heat if it has had a high volume of usage.
                  • If your machine dispenses hot water throughout the day but not first thing in the morning, it may be in sleep mode. You will need to complete our service request form to arrange for an engineer to visit to resolve this

                  If this has not resolved the issue, please complete our service form and one of our water experts will be in touch to arrange and engineers’ visit.

                  Chilled Water Tap

                  Six Benefits of a Water Dispenser Maintenance Plan:

                  • Proactive preventative maintenance helps to avoid break downs

                  • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

                  • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

                  • Easier to budget for, as all costs can be worked out at the start of the year

                  • Priority service as your unit can be logged onto our service system ahead of time

                  • Save money on standard Pay as You Go service rates and ad hoc visits.

                  • One phone number and a dedicated service email which you can log any service requests

                  Service & Maintenance Plans

                  Silver – includes routine servicing and replacement filters (both scale and taste filters)

                  Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

                  Platinum – full package which includes servicing, filters, labour charges and replacement parts

                  Basic

                  SILVER

                   

                  High-quality, rapid personal service
                  with a smile …and Free Biscuits!

                   

                  Six Monthly Preventative Maintenance
                  Visits (to include full Service and
                  Sanitisation to Industry Standards)

                  Comprehensive Scale Management
                  Plan (Includes Six Monthly Scale
                  Removal filter replacement)

                  Priority Emergency Breakdown Cover –
                  Including all site visits and labour as
                  required (96% of breakdowns are
                  resolved by end of the next working day)

                   

                  Replacement Parts Cover (Including
                  associated labour costs)

                  Advanced

                  GOLD

                   

                  High-quality, rapid personal service
                  with a smile …and Free Biscuits!

                   

                  Six Monthly Preventative Maintenance
                  Visits (to include full Service and
                  Sanitisation to Industry Standards)

                  Comprehensive Scale Management
                  Plan (Includes Six Monthly Scale
                  Removal filter replacement)

                  Priority Emergency Breakdown Cover –
                  Including all site visits and labour as
                  required (96% of breakdowns are
                  resolved by end of the next working day)

                   

                  Replacement Parts Cover (Including
                  associated labour costs)

                  Premium

                  PLATINUM

                   

                  High-quality, rapid personal service
                  with a smile …and Free Biscuits!

                   

                  Six Monthly Preventative Maintenance
                  Visits (to include full Service and
                  Sanitisation to Industry Standards)

                  Comprehensive Scale Management
                  Plan (Includes Six Monthly Scale
                  Removal filter replacement)

                  Priority Emergency Breakdown Cover –
                  Including all site visits and labour as
                  required (96% of breakdowns are
                  resolved by end of the next working day)

                   

                  Replacement Parts Cover (Including
                  associated labour costs)

                   

                  Is your water dispenser not heating still?

                  Visit our Water Dispenser Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187

                  Sales & Enquiry Form

                  Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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                    Service & Technical Support Form

                    Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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                      Worcester Head Office
                      Severn House, Bromyard Road
                      Crown East, Worcester
                      WR2 5TR
                      London Showroom
                      5 Sycamore Street
                      Barbican
                      EC1Y 0SG
                      T:  01905 337187
                      E:  sales@thewellbeinggroup.co.uk

                      Water Dispenser not chilling?

                      Water Dispenser not chilling?

                      Boiling Water Taps

                      Water Dispensers

                      Coffee Machines

                      Vending Machines

                      Coffee & Consumables

                      Service & Maintenance

                      Water dispenser not chilling?

                      Is your water dispenser not chilling? If your water cooler doesn’t appear to be dispensing chilled water please try the following:

                      • Check that the machine is receiving power and all leads are connected properly and switches have not been turned off.
                      • Check that the machine has not been overused. The machine may need time to rechill if it has had a high volume of usage.
                      • Ensure the compressor switch is turned on. If it is not, this should be turned on, you will then need to allow 15-20 minutes for the internal tank to chill.
                      • If the unit is in a high temperature room, this may affect the temperature of the water. If this is the case, the machine will need relocating

                      If this has not resolved the issue, please complete our service form and one of our water experts will be in touch to arrange and engineers’ visit.

                      Chilled Water Tap

                      Six Benefits of a Water Dispenser Maintenance Plan:

                      • Proactive preventative maintenance helps to avoid break downs and water dispenser not chilling

                      • Dedicated scale management plan based on your local conditions to maximise energy & unit efficiency

                      • Filters are changed on time which ensures a consistent taste and reduces the risk of lime scale build up

                      • Easier to budget for, as all costs can be worked out at the start of the year

                      • Priority service as your unit can be logged onto our service system ahead of time

                      • Save money on standard Pay as You Go service rates and ad hoc visits.

                      • One phone number and a dedicated service email which you can log any service requests

                      Service & Maintenance Plans

                      Silver – includes routine servicing and replacement filters (both scale and taste filters)

                      Gold – includes routine servicing, replacement filters and covers all labour charges on any break downs

                      Platinum – full package which includes servicing, filters, labour charges and replacement parts

                      Basic

                      SILVER

                       

                      High-quality, rapid personal service
                      with a smile …and Free Biscuits!

                       

                      Six Monthly Preventative Maintenance
                      Visits (to include full Service and
                      Sanitisation to Industry Standards)

                      Comprehensive Scale Management
                      Plan (Includes Six Monthly Scale
                      Removal filter replacement)

                      Priority Emergency Breakdown Cover –
                      Including all site visits and labour as
                      required (96% of breakdowns are
                      resolved by end of the next working day)

                       

                      Replacement Parts Cover (Including
                      associated labour costs)

                      Advanced

                      GOLD

                       

                      High-quality, rapid personal service
                      with a smile …and Free Biscuits!

                       

                      Six Monthly Preventative Maintenance
                      Visits (to include full Service and
                      Sanitisation to Industry Standards)

                      Comprehensive Scale Management
                      Plan (Includes Six Monthly Scale
                      Removal filter replacement)

                      Priority Emergency Breakdown Cover –
                      Including all site visits and labour as
                      required (96% of breakdowns are
                      resolved by end of the next working day)

                       

                      Replacement Parts Cover (Including
                      associated labour costs)

                      Premium

                      PLATINUM

                       

                      High-quality, rapid personal service
                      with a smile …and Free Biscuits!

                       

                      Six Monthly Preventative Maintenance
                      Visits (to include full Service and
                      Sanitisation to Industry Standards)

                      Comprehensive Scale Management
                      Plan (Includes Six Monthly Scale
                      Removal filter replacement)

                      Priority Emergency Breakdown Cover –
                      Including all site visits and labour as
                      required (96% of breakdowns are
                      resolved by end of the next working day)

                       

                      Replacement Parts Cover (Including
                      associated labour costs)

                       

                      Is your water dispenser not chilling still?

                      Visit our Water Dispenser Service Page for more details and get in touch with our friendly knowledgeable team who can advise on the best options and pricing based on the solutions you need. 01905 337187

                      Benefits of drinking chilled water

                      Sales & Enquiry Form

                      Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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                        [uacf7-row][uacf7-col col:6] [/uacf7-col][uacf7-col col:6] [/uacf7-col][/uacf7-row]

                        Service & Technical Support Form

                        Our service team will normally aim to respond within 2 hours of queries submitted. *compulsory field.

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                          Worcester Head Office
                          Severn House, Bromyard Road
                          Crown East, Worcester
                          WR2 5TR
                          London Showroom
                          5 Sycamore Street
                          Barbican
                          EC1Y 0SG
                          T:  01905 337187
                          E:  sales@thewellbeinggroup.co.uk